Annual Forecast
Personalized astrology reports covering your next 12 months, including important planetary cycles, opportunities, and themes.
Purchase With Confidence
Refund & Money-Back Guarantee
We want you to feel confident when exploring your personalized astrology report. If you are not satisfied with your purchase, contact us within 7 days and we will give you a full refund — no questions asked.
Our Promise
Your Satisfaction Matters
At BirthChartSign, we believe that exploring your birth chart, relationships, and astrological future should be an enjoyable and meaningful experience.
That is why we offer a 7-Day Money-Back Guarantee on eligible digital purchases made directly through our website.
If your personalized astrology report does not meet your expectations, simply contact us within 7 calendar days of your purchase.
Not completely satisfied?
Request a full refund within 7 days.
No explanations. No complicated procedures.
Just our commitment to your satisfaction.
What's Covered
Products Eligible for Refund
Our voluntary 7-day money-back guarantee covers paid digital astrology products purchased directly from BirthChartSign.
Love Compatibility
Personalized relationship reports comparing two birth charts and exploring emotional, romantic, and astrological compatibility.
Best Match Profile
Personalized astrology reports exploring the characteristics and relationship patterns of your potential ideal match.
Digital Birth Chart Posters
Personalized digital astrology posters purchased individually or included as bonuses with eligible reports.
Complimentary digital bonuses included with an eligible purchase are covered as part of the original transaction.
Simple Process
How to Request Your Refund
Requesting a refund is straightforward. Follow these simple steps.
01 · Contact Us
Send an email to contact@birthchartsign.com within 7 calendar days of your purchase.
02 · Identify Your Order
Include the email address used during checkout and, if available, your order number or payment reference.
03 · We Verify Your Purchase
Our team will verify your purchase and the date of your refund request. You do not need to explain why you want a refund.
04 · Receive Your Refund
Once your request is approved under this policy, we will issue a full refund to your original payment method.
Refund Timeframe
When Does the 7-Day Period Start?
Your 7-day money-back guarantee begins on the date your payment is successfully completed.
You have 7 calendar days from that date to contact us and request your refund.
Downloading, opening, or reading your personalized report does not cancel our voluntary 7-day guarantee.
If you experience technical problems, cannot access your purchased report, or believe a product was not delivered correctly, please contact our support team.
You can explore your personalized report
with confidence. If it is not right for you,
simply request your refund within 7 days.
Payment Information
How Refunds Are Processed
Eligible refunds are normally issued through the original payment method used during checkout.
We refund the full amount charged for the eligible purchase in its original transaction currency, unless applicable law requires otherwise.
The time required for your refund to appear in your account depends on your bank, card issuer, or payment provider.
If the original payment method can no longer accept a refund, please contact us so we can determine an appropriate alternative.
Consumer Protection
Your Legal Rights
Our 7-day money-back guarantee is a voluntary customer satisfaction policy. It does not limit, exclude, or replace any mandatory consumer rights provided by applicable law.
Depending on your country of residence, additional cancellation, withdrawal, refund, or digital product protection rights may apply.
For example, eligible consumers in the European Union may have a statutory 14-day withdrawal right for online purchases. Specific rules and exceptions may apply to digital content supplied immediately.
Where applicable consumer protection laws provide longer periods or additional remedies, those rights take precedence over our voluntary 7-day guarantee.
We're Here to Help
Questions or Refund Requests?
Our goal is to make every purchase simple, transparent, and reassuring.
Whether you have a question about your personalized report, experience a technical issue, or wish to request a refund, you can contact our team.
Contact BirthChartSign
Website: birthchartsign.com
Email: contact@birthchartsign.com
Policy Effective Date: October 8, 2026
Please include your checkout email address or order reference so we can identify your purchase. No reason for your refund request is necessary.
Request a Refund